At SneakWorx, we prioritize seamless delivery to ensure your footwear arrives in perfect condition. Our team carefully processes all orders within 1-2 business days, with a focus on quality control for every item—whether it's performance-driven athletic wear or fashion-forward casual styles. We partner with trusted carriers to guarantee secure transit, offering both domestic and international shipping solutions tailored to your needs.
Processing typically takes 1-2 business days (excluding weekends/holidays). Delivery durations vary by destination: Domestic shipments usually arrive within 5-8 business days after dispatch, while international orders may require 10-20 business days depending on customs clearance. Seasonal peaks may slightly extend these estimates—we recommend ordering earlier during holiday periods.
We offer transparent pricing with two straightforward options:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60+
All amounts are in USD. Note that expedited shipping options may be available during checkout for time-sensitive deliveries.
We currently ship to 50+ countries across North America, Europe, and select Asian markets. Some remote locations (e.g., certain islands, military bases) may require additional delivery time or incur supplemental charges. During checkout, our system will automatically validate your address and indicate any restrictions before payment confirmation.
Once your order ships, you'll receive a confirmation email containing:
- A unique tracking number
- Direct links to carrier tracking systems
- Estimated delivery window
For convenience, you can also monitor your shipment status by logging into your account dashboard. Most carriers provide real-time updates including delivery attempts and final drop-off confirmation.
While we strive for punctual deliveries, occasional delays may occur due to weather, customs, or carrier issues. If your tracking shows no movement for 5+ business days or the estimated delivery date has passed, please contact our support team at [email protected] with your order number. We'll immediately investigate and either reship your items (if lost) or provide compensation per our delivery guarantee policy.
International customers are responsible for any applicable customs fees, taxes, or import duties, which vary by country. These charges are typically calculated based on your order value and local regulations. While we can't predict these costs, we recommend:
1. Checking your government's import tax calculator
2. Allowing extra delivery time for customs clearance
3. Contacting your local post office if a package seems held at border control
Note: We always declare the actual purchase amount on customs forms and cannot mark items as "gifts" to avoid fees.
$